Price & Availability:  

Since StubHub doesn’t own the actual tickets, the prices are determined by market value, which is essentially how much ticket brokers think they can sell the tickets for. We found that comparable seats were typically listed for significantly higher prices on StubHub than on other reviewed services. But for some tickets we looked for, prices were competitive.

StubHub has a large selection of tickets available, even to “sold out” shows. Users will be able to find several premium theater seats listed on StubHub. Oftentimes, StubHub has the widest selection of tickets available for resale.

Prices of individual tickets are determined by the sellers or ticket brokers. Brokers have to pay a 15% fee for listing, and sellers should plan on paying an additional 10% of the ticket value. For example, a ticket that sells for $50 would cost the seller $7.50 to list (making a profit of $42.50), and the buyer would pay an additional $5 service fee. While these fee rates are lower than some, they are certainly not the lowest you can find when buying or selling tickets.

Features:  

StubHub offers a complete lineup of features for those looking to buy or sell theater tickets online. There are a variety of shipping options, including standard shipping for $12.50. Some tickets can be ordered and then printed on your own computer, and while this eradicates shipping fees, it still costs $4.95 for the convenience. Tickets can also be left at will call (where you pick up the tickets before the actual event at their box office), though this service costs $15.

StubHub allows users to list their tickets for sale. StubHub does periodically offer exclusive auctions on special event tickets, but this service is not available for the average individual seller.

StubHub has a comprehensive list of categories with accompanying tickets. The theater ticket categories include ballet and dance, Broadway, opera, Cirque Du Soleil, speaking tours, TV show shootings and even the Westminster Dog Show.

Ease of Use:  

Locating the right theater tickets on StubHub is simple. Users can simply search for a specific city, venue, or event and then narrow the performance down by date. This user-friendly website also features several helpful category links and quick access to the most popular events.

Not only are users able to see a seating chart of almost every venue on StubHub, but several venues offer a interactive online seating charts so users can scroll over a seating section and see if there are any available tickets and how much they cost. These interactive seating charts make finding the right tickets so much easier.

StubHub has so many ticketing options for most events, and navigating through them is made easy with sorting features. Users can peruse the listings, which are conveniently organized by price, section, row, and even the quantity of tickets available per listing.

Security:  

StubHub is a marketplace for third-party buyers and sellers, and StubHub aims to make the transaction safe and secure on both ends. The StubHub FanProtect Guarantee ensures that buyers and sellers will be protected from fraud and that their privacy won’t be compromised.

The StubHub webpage is further secured from online fraud by being VeriSign secured, Truse-e certified, and McAfee secured. StubHub is an approved and satisfactory corporation by the Better Business Bureau.

Help/Support:  

StubHub has a detailed and useful section on their webpage for answering any question about the buying or selling process. The online help includes learning centers and FAQs for both buyers and sellers. If you can’t find an answer to your question, send StubHub an email or call the toll free number 1-866-STUBHUB, where you can get personalized assistance or complete your ticket order over the phone.

StubHub is a great online marketplace for all sorts of tickets, including theater and performance tickets. The tickets are resold at fair market value rather than face or retail value, so the price is generally higher. StubHub offers a huge selection of tickets to almost all theater events and is much more likely to have premium seats still available after the primary sources have sold out.

StubHub is a great place to find online tickets for resale. The webpage is easy to navigate and the service offers some valuable features. We definitely recommend checking out StubHub if you’re looking to buy theater tickets online.

For face value tickets from the primary market, consider Ticketmaster.

Looking for sports or concert tickets? Not all services are created equal, so check out our Sports Ticket Reviews and/or Concert Ticket Reviews to see how the other ticket sites stack up.